Shipping policy

Shipping Locations

We currently ship within the United States only.
At this time, we do not offer international shipping.

Shipping Origin

All orders ship from one secure location within the United States.

Order Processing Time

Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Processing time does not include transit time.

Shipping Methods

We ship orders using reliable U.S. carriers, including:

  • USPS

  • UPS

The carrier and service level are selected based on destination, package value, and delivery efficiency.

Shipping Costs

We offer FREE standard shipping on all orders within the United States.

Delivery Time

Delivery times are carrier-based estimates and may vary depending on location, weather conditions, or carrier delays. Once your order has shipped, you will receive a tracking number to monitor delivery status.

Insurance & Signature Confirmation

  • All shipments are securely packaged.

  • Signature confirmation is required for orders over $350 to ensure safe delivery.

  • Delivery will only be completed once a signature is obtained at the shipping address.

Lost or Stolen Packages

  • Once an order is marked as “Delivered” by the carrier, responsibility transfers to the customer.

  • Claims for lost or stolen packages are handled on a case-by-case basis.

  • We may request additional information or carrier documentation to assist with investigation.

Incorrect or Incomplete Addresses

Customers are responsible for providing a correct and complete shipping address at checkout.

  • Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund.

  • Any reshipment costs resulting from an incorrect address will be the customer’s responsibility.

Questions

If you have questions regarding shipping, please contact us via our Contact Us page or by email before placing your order.